Refunds and Returns

As with all online purchases in Germany, you have the right to return any purchase from Curious Fox for whatever within 14 days of receiving it.
Before returning any purchase you must email us first at Items returned without prior notification will not be refunded. Items returned not in a saleable condition will not be refunded.

If the item you received is faulty, damaged or not as described (e.g. the wrong title), Curious Fox will pay for the return postage. However, returns for any other reasons will not be covered by Curious Fox. Once we receive return of the order a refund will be processed using the same method as original payment.

Any item purchased online can also be returned in store.

There is no refund or return possible with Gift Vouchers. For any queries regarding returns or refund please emails at